1 Information We Collect

A. Information You Provide

We may collect information you voluntarily provide, including:

• Name and email address
• Account credentials (username and password)
• Profile information and preferences
• Support requests and communications
• Trading preferences and strategy settings

B. Account Information

When you register for SmartProTradeIQ™, we may collect:

• Account registration details
• Subscription tier and billing information
• Learning progress and completed modules
• Achievement and challenge participation data

C. Automatically Collected Information

When you use our Services, we may automatically collect:

• Device type, operating system, and browser information
• Usage data, feature interactions, and session duration
• Log files, diagnostics, and performance data
• IP address and approximate location (for security and analytics)

2 Trading & Portfolio Data

SmartProTradeIQ™ is a paper trading and educational platform. We collect data related to your simulated trading activities:

• Virtual portfolio holdings and balances
• Paper trade history and order details
• Watchlist and stock screening preferences
• Trading strategy configurations
• Performance analytics and statistics
• AI coaching interactions and recommendations

3 How We Use Your Information

We use collected information to:

• Provide, operate, and improve our paper trading platform
• Personalize your learning experience and recommendations
• Track your progress through educational modules
• Generate performance analytics and trading insights
• Provide AI-powered coaching and strategy suggestions
• Process subscriptions and manage your account
• Send service-related notifications and updates
• Maintain security, prevent fraud, and ensure compliance
• Analyze usage trends and improve platform performance
• Facilitate trading challenges and competitions

4 Analytics & Performance Monitoring

We use analytics and monitoring tools to understand how users interact with our Services, identify issues, and improve functionality. This includes:

• Platform usage patterns and feature engagement
• Learning module completion rates
• Trading simulator performance metrics
• Error tracking and debugging information

Analytics data is collected in aggregated or anonymized form where possible and is not used to identify individuals directly.

5 Communications & Email

Our Services may send emails or notifications that are:

• Transactional (account confirmations, password resets)
• Account-related (subscription updates, billing notices)
• Educational (learning tips, new module announcements)
• Service updates or platform alerts
• Challenge and achievement notifications

We do not send unsolicited marketing emails without consent. You can manage your notification preferences in your account settings.

6 Payments & Subscriptions

Payments and subscriptions are processed through secure third-party payment providers (such as Stripe). We do not store full payment card information on our servers.

7 Cookies & Tracking Technologies

We may use cookies or similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Improve platform performance
• Analyze usage patterns
• Provide personalized content

You may control cookies through your browser or device settings. Disabling certain cookies may affect platform functionality.

8 Information Sharing

We do not sell your personal data. Information may be shared only with:

• Service providers (hosting, analytics, payment processing)
• Legal authorities when required by law
• Business successors in the event of a merger or acquisition

9 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

However, no method of transmission or storage is completely secure. We encourage you to use strong passwords and protect your account credentials.

10 Data Retention

We retain information as long as necessary to:

• Provide our Services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our platform based on aggregated data

Users may request account deletion at any time. Upon deletion, we will remove or anonymize your personal data, except where retention is required by law.

11 Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• Opt out of certain communications
• Export your data in a portable format
• Object to certain types of processing

To exercise these rights, please contact us through our support channels or account settings.

12 Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

If you believe a child under 13 has provided us with personal information, please contact us immediately.

13 Policy Scope

This Privacy Policy applies to:

• SmartProTradeIQ™ website (smartprotradeiq.com)
• SmartProTradeIQ™ web application
• SmartProTradeIQ™ mobile applications
• All related services and features

SmartProTradeIQ™ is operated by SMARTPROMPTIQ SOLUTIONS LLC and is part of the SmartPromptIQ family of applications. This policy is consistent with our umbrella privacy practices across all SmartPromptIQ-branded products.

14 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes:

• We will update the “Last Updated” date at the top of this policy
• We may notify you via email or in-app notification
• We may display a prominent notice on our platform

We encourage you to review this policy periodically to stay informed about how we protect your information.

15 Contact Us

For privacy-related questions, concerns, or requests, please reach out to us: